What is a Personal
A Concierge is a Personal Helper who specializes in assisting you in
your personal life to do what matters most.
How can I be sure I can
trust your team
Easy. All team members are subject to a comprehensive background check,
and have a recent Police Records Check. We are all bonded and insured.
But most important of all, having previous or life-long experience
working and caring for seniors in the community is a must.
Does Your Personal
Concierge provide all
the services yourself?
YPC does provide every service itself. However, there are at times
requests we are unable to attain, so we call in the experts in their
fields. We have great relationships with reputable and senior friendly
service providers such as painters, movers, gardeners, handy-persons,
jewellery/watch repair, and many more. These providers are all bonded
and appropriately insured, have provided validated references, and are
committed to providing the very best in customer service.
What methods of payments
do you offer?
We accept personal cheques, cash, INTERNET e-transfers.
Do you work on a
YPC has found this method works best for sure. However, everyone has
different needs. Therefore, we charge for the time spent, and at the
end of the service period we accept payment of cash or personal cheque.
Nevertheless, if you have the same two days booked weekly, this time is
set aside just for you and most usually with the same team member. This
is so you get to know each other and the member gets to know your every
need and is able to help you more so. With this weekly schedule
we can invoice you on a bi-weekly or monthly basis. We can discuss
which payment method works the best for you.
What hours are you
Our hours of operation are Monday - Friday 9am - 5pm.
After hours and weekend services are available upon request for an
additional charge. We request a 24 hour notice of all services, but
will accommodate you if we can. A sufficient notice of cancellation is
necessary or there will be a $40 cancellation fee.
How much do you charge for
Our rates vary depending on your specific needs. Most personal
concierge service rates are billed at $40 per hour. Please contact us
for a personalized quote. Our fees do not include expenses for
groceries, gifts, merchandise, parking, fees or services from our
senior-friendly referral providers,etc.
My parents needs some
special help with a
few things around the house, such as laundry, dusting, vacuuming, some
deep cleaning, and help with changing the bed. Can you provide these
services and more if my parents need it?
Absolutely! This is where our team members are trained the best.
Helping around the house with whatever needs to be done.
My mom has just given up
license. I can drive mom to some of her appointments, but not all of
them as I work full-time. She also needs to be driven to the grocery
store as well. Would you be able to help me help my mom in this
Yes, we sure can. Our team members have special insurance on their
vehicles that allow us to provide driving services to people who need
it like your mom.
I am thinking about
moving into a
retirement home. It is a big job for me, and my children live far away.
I would like some help going through my things, packing some up to take
with me, and would like to sell, consign, donate and dispose of the
rest of the items. It is a daunting job for me, I need help. Can
you help me with this?
We sure can help you. We are experts at this sort of thing. We'll do
what you need us to do, and we can get the job done quickly, so you can
get on with your life. We can also help line up some professional
movers if you need us to. We also help organize your suite after the
move so you have everything where you want it. YPC assists you in
managing your personal life.
I am very independent,
and do most things
myself. However, I find grocery shopping tiring and would like someone
to run errands for me, especially when I am feeling drained. Would you
be able to help me with this?
Yes, we do grocery shopping quite well. Is all we need is 24 hours
notice, a shopping list of all your favourite items and it's a deal.
Is there a primary YPC
Yes. Millie Wilson, owner of YPC is the contact person you can discuss
anything with. She is familiar with your account and is always
available to help you.
I have a friend who has
everything, but I
am noticing things are getting to be too much for her. She won't allow
anyone to help her, yet I see she desperately needs help with a few
things. I would like to help her out in another way. Do you offer
Yes. What a lovely way of letting your friend know you're thinking of
her and wanting to help her get back on track with an extra pair of
am finding it challenging to organize and maintain my home, run simple
errands, make my appointments and get myself there, can you help?
Your Personal Concierge can do all this for you and more while bringing
you warm service and a winning smile. Just give us a call.
For a Free Consultation call us
at - 250.812.1677